London - Perm
We are recruiting an experienced ‘hands-on’ Hotel Manager, with proven professional skills in sales building and financial management, to manage our hotels in London. The Hotels are based in North London with our Head Office being based in Wembley. We now require a strong leader to help build on the business’s excellent reputation by securing and retaining new business with a focus on the corporate sector. It is an excellent opportunity for a current GM who wants just a little more from their career. To be successful in this role, you will need to fulfil the following:
· At least 3 years experience as a Hotel General Manager (within 3 or 4-star businesses) and preferably with experience in London West End hotels.
· Proven revenue management skills
· F&B operations skills and experience in local marketing to drive F&B sales preferred.
· Possess the know-how, confidence and most importantly the contacts and experience necessary to build corporate and private sales
· Be confident and fluent in revenue financials of RevPAR, ARR, Occupancy rates
· Have proven skills and experience in the day-to-day running of a hotel, gaining and retaining the respect of staff and creating a management presence which customers can easily identify.
· Good knowledge of brands.
· Salary – £38K – £45K per annum, depending on experience and ability
Overview
We are seeking a skilled Hotel Manager to oversee our hospitality operations and ensure exceptional guest experiences. The ideal candidate will have a passion for the hotel industry, possess strong leadership skills, and be fluent in multiple languages.
Responsibilities
– Manage day-to-day hotel operations, including guest services, housekeeping, and maintenance
– Supervise staff, provide training, and ensure high standards of customer service
– Implement and maintain efficient procedures for reservations, check-ins, and check-outs
– Handle guest inquiries, requests, and complaints promptly and professionally
– Monitor financial performance, prepare budgets, and control costs to maximize profitability
– Ensure compliance with health and safety regulations
Others
– Previous experience in hotel management or a related field
– Proficiency in multiple languages is advantageous
– Strong leadership skills with the ability to motivate and manage a diverse team
– Excellent communication and interpersonal abilities
– Knowledge of human resources practices within the hospitality industry
– A passion for delivering exceptional guest experiences
If you are a dynamic individual with a background in hospitality management and possess the necessary skills to lead a team towards excellence, we invite you to apply for this exciting opportunity as a Hotel Manager.
Kellan Group (including all of our brands, Berkeley Scott, RK and Quantica) are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business. You’ll find a wide selection of vacancies on our websites
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