Open Position

Head of Operations – Independent Restaurant

London - Perm

Head of Restaurant Operations Lead the growth of one of the UK's most exciting modern Japanese restaurant brands.We are an ambitious, independent restaurant group redefining modern Japanese dining with vibrant food, exceptional…

Permanent London £90k - 100k per year + + Bonus USD / Year Posted 2 weeks ago

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Role Details

Job Description

Head of Restaurant Operations

Lead the growth of one of the UK’s most exciting modern Japanese restaurant brands.

We are an ambitious, independent restaurant group redefining modern Japanese dining with vibrant food, exceptional service, and an energetic atmosphere. Following our success in the UK, we are entering an exciting phase of expansion across the UK and internationally.

We are looking for an experienced Head of Restaurant Operations to lead our operational strategy, drive performance, and help shape the future of our business.

About the Role

As Head of Restaurant Operations, you will oversee all restaurant operations, ensuring every location consistently delivers outstanding guest experiences, operational excellence, and commercial success. You will work closely with senior leadership to execute our ambitious growth plans while maintaining the culture and standards that define our brand.

This is a hands-on leadership role for someone who thrives in fast-paced hospitality environments and has a proven track record of scaling successful restaurant businesses.

Key Responsibilities

  • Lead and inspire restaurant operations across the business.
  • Drive operational excellence, profitability, and exceptional guest satisfaction.
  • Develop and mentor high-performing regional and restaurant leadership teams.
  • Build systems, processes, and operational frameworks to support rapid growth.
  • Deliver consistent financial performance, meeting and exceeding KPIs.
  • Partner with senior leadership on UK and international expansion plans.
  • Ensure brand standards are maintained across every restaurant.
  • Foster a culture of accountability, continuous improvement, and outstanding hospitality.

About You

You are an experienced hospitality leader with a passion for delivering exceptional results and building successful teams.

You will bring:

  • Proven experience in a senior multi-site operations leadership role.
  • A successful track record of leading restaurant growth across multiple locations.
  • Experience supporting new restaurant openings and business expansion, ideally both within the UK and internationally.
  • Strong commercial acumen with a history of improving sales, profitability, and operational performance.
  • Outstanding leadership and coaching skills with the ability to develop future leaders.
  • A hands-on, solutions-focused approach with high standards and attention to detail.
  • A genuine passion for hospitality and creating memorable guest experiences.

Why Join Us?

This is an opportunity to play a pivotal role in the next chapter of an exciting independent restaurant brand. You’ll have the autonomy to shape our operational strategy, influence the direction of the business, and help build a globally recognised modern Japanese restaurant group.

If you have the vision, experience, and drive to lead high-performing teams and deliver exceptional results while supporting ambitious UK and international growth, we’d love to hear from you.

Kellan Group (including all of our brands, Berkeley Scott and Xpress Recruitment) are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business. You'll find a wide selection of vacancies on our websites