Are you an experienced and dynamic Conference and Banqueting Supervisor looking for an exciting new opportunity in Birmingham? Our client, a prestigious and highly regarded venue, is seeking a skilled Conference and Banqueting Supervisor to join their team. If you have a passion for delivering exceptional guest service, managing events, and leading a team, we want to hear from you!

Key Responsibilities:

Oversee and manage the day-to-day operations of conferences and banqueting events.

Supervise a team of front-of-house staff, ensuring efficient and smooth service delivery.

Coordinate event logistics, including set-up, catering, and breakdown, ensuring all client requirements are met.

Liaise with clients to understand their event needs and ensure the highest standards of service are delivered.

Maintain excellent communication with other departments to ensure seamless service.

Handle guest inquiries and resolve any issues or complaints promptly and professionally.

Ensure all events are run in compliance with health and safety, and food safety regulations.

Assist with staff training, development, and motivation to ensure high performance.

Candidate Requirements:

Proven experience as a Conference and Banqueting Supervisor or in a similar hospitality role.

Strong leadership and team management skills.

Excellent customer service skills with the ability to handle a range of client needs and requests.

Ability to manage multiple events simultaneously and work under pressure.

Strong organizational and time-management skills.

A proactive and hands-on approach to managing event operations.

Knowledge of health and safety regulations within the hospitality sector.

What’s on Offer?

Competitive salary starting from £27,000 per annum.

Opportunity to work in a prestigious and dynamic environment.

Career development and progression opportunities.

Staff meals and discounts.

A supportive and professional work environment.

This is an excellent opportunity for an experienced Conference and Banqueting Supervisor to take the next step in their career. If you have the leadership abilities, event management skills, and passion for customer service required for this role, we would love to assist you in securing this position!

How to Apply:
To apply, please send your CV and a brief cover letter to emily.may@berkeley-scott.co.uk or click apply now to submit your application.

Kellan Group (including all of our brands, Berkeley Scott, RK and Quantica) are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business. You'll find a wide selection of vacancies on our websites