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Insights from Our Annual EDI & Satisfaction Survey

Berkeley Scott is passionate about providing the best for our candidates and clients. Our mission is simple: to meet the needs of our clients while ensuring that all our candidates, regardless of their backgrounds, feel valued and respected in their work environments.

Our EDI Survey isn’t just another feedback form, it’s an opportunity for our candidates to share their experiences, expectations, and ideas on how we can improve. This invaluable feedback helps guide our approach to making a supportive, inclusive, and diverse environment.

Key Insights from the 2025 Survey

Percentages of the ethnic backgrounds across Berkeley Scott

We’re incredibly proud of the diversity within our candidate pool. Our candidate pool consists of 58.1% male, 38.4% female, and 3.5% who preferred not to say, with a broad range of backgrounds. Here’s a breakdown of the ethnic diversity we see among our candidates:

We also have candidates of all ages, from 18 to 55, with 29.8% of our talent falling within the 25-34 age bracket. This wide mix of experiences, perspectives, and skills makes Berkeley Scott special, and we take immense pride in that. This diversity allows us to offer top-tier talent to our clients and creates an inclusive and vibrant workplace.

Disability and Long-Term Conditions

5% of respondents to our survey identify as having a disability or long-term condition that impacts their daily activities. Supporting individuals with disabilities or long-term conditions enriches our teams and ensures everyone can contribute their skills and thrive in their roles. We’re committed to ensuring that all our candidates have access to accessible and fair work environments.

What Roles Make Up Berkeley Scott

We are proud to support a wide range of roles across the hospitality sector, each filled by talented individuals who bring unique skills and experiences.

Candidate Satisfaction Scores

We have gathered feedback from our candidates about the clients we work with, and we’re delighted to report some fantastic ratings from those we work with:

  • Overall satisfaction with our services: 4.24/5
  • Effective communication between Berkeley Scott and candidates: 4.2/5
  • Matching candidates with suitable placements based on skills and preferences: 4.15/5
  • Quality of temporary placements: 4.09/5
  • Support provided by the agency when issues arise: 4.19/5
  • Positive work environment in temporary placements: 4.14/5
  • Promotion of cultural awareness and understanding in placements: 4.09/5

Moving Forward: Our Commitment

We truly believe that our people are our greatest asset at Berkeley Scott. We will continue to build a workplace where everyone can flourish. We’re grateful to everyone who participated in the survey. Your feedback is invaluable and will help us continue to grow, improve, and stay committed to excellence by prioritising your satisfaction and continuing our growth towards a more equal, inclusive and diverse work environment.

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